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Services / Managed IT & Support

Managed IT & Support

Remote management, backups verified before they leave the building, phones, email and planning. One team that already knows your setup, and picks up when you call.

Monitoring & Support

  • Remote management of every workstation and register
  • Updates and patches, kept current
  • Help from people who already know your setup
  • On-site visits across the Central Valley
  • New machines set up and old ones retired
  • Documentation of what you have and how it fits

Backups You Can Trust

  • Scheduled backups of the data that runs the business
  • Each backup checksummed and verified before it goes off-site
  • Off-site copies on hardware we run
  • An alert when a backup fails to arrive
  • Regular integrity checks of your databases
  • A recovery plan written down before it's needed

Phones, Email & Accounts

  • VoIP phones, with your numbers ported over
  • Business email on your own domain
  • SPF, DKIM and DMARC, so your mail arrives
  • Accounts and devices for new staff
  • Carrier and vendor bills reviewed
  • Planning for what to replace, and when

How we work

A backup nobody has checked is a hope, not a backup. Every one we take is checksummed and verified before it leaves the building, the off-site copy lives on hardware we run, and we get an alert when one fails to arrive — so nobody learns a backup is missing on the day it's needed.

The same goes for the rest of it. We set up remote management on every machine, keep everything patched, and write down what's where. When you call, you reach someone who already knows your setup, not a ticket queue.

Our work

Client since 2021

Bravo Farms

Two stores, sixteen machines managed remotely, register backups verified before they go off-site, and phones, the online store and the paperwork looked after.

Read the case study

Client engagement

POTS-to-VoIP Migration

A $945 monthly phone bill cut to under $50, and an unauthorized $5,000 contract defeated with an FCC complaint in 15 days.

Read the case study

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